> ## Documentation Index
> Fetch the complete documentation index at: https://docs.useunderflow.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Welcome to Underflow

> Run underwriting, servicing, accounting, and controls on one operating record.

Underflow carries a submission from the first inbound email through underwriting, binding, servicing, and accounting. Aurora, the built-in agent, handles repeatable work. Your team reviews the cases that require judgment or authority.

> **[Underwriting](https://docs.useunderflow.com/underwriting/overview.md)**
>
> Take a submission from intake and clearance through quote and bind.

> **[Servicing](https://docs.useunderflow.com/policy-servicing/overview.md)**
>
> Renew, endorse, cancel, reinstate, issue certificates, and record claims.

> **[Accounting](https://docs.useunderflow.com/accounting/overview.md)**
>
> Deliver invoices, record money movement, reconcile the bank, and prepare exports.

> **[Controls](https://docs.useunderflow.com/controls/overview.md)**
>
> Configure distribution, programs, compliance gates, approvals, and reporting.

## Start underwriting

> **[Intake and clearance](https://docs.useunderflow.com/underwriting/intake.md)**
>
> Turn inbound business into a submission and complete its first checks.

> **[Collect missing information](https://docs.useunderflow.com/underwriting/collection.md)**
>
> Ask only for the answers and documents the program still requires.

> **[Underwrite, quote, and bind](https://docs.useunderflow.com/underwriting/underwrite-and-quote.md)**
>
> Apply the program, present eligible options, and put coverage in force.

## How Underflow works

Each submission is one operating record. Messages, application answers, quotes, policy transactions, documents, invoices, and payments stay together from intake onward. See [How Underflow organizes work](https://docs.useunderflow.com/platform/core-model.md).

Aurora reviews the submission whenever something material changes and takes the next permitted action. It can collect missing information, rate an eligible risk, or prepare a decision. Anything requiring judgment or authority arrives for review. See [Aurora and approvals](https://docs.useunderflow.com/platform/aurora.md).

The [workbench](https://docs.useunderflow.com/platform/workbench.md) separates decisions, correspondence, the book, distribution, and accounting so each view answers one operational question without splitting the underlying record. Aurora is a rail beside every view, anchored to the file or thread you are looking at.

## Support

> **[Email support](mailto:john@useunderflow.com)**
>
> Contact Underflow for help with access, configuration, or a workflow.


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