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Underflow carries a submission from the first inbound email through underwriting, binding, servicing, and accounting. Aurora, the built-in agent, handles repeatable work. Your team reviews the cases that require judgment or authority.

Underwriting

Take a submission from intake and clearance through quote and bind.

Servicing

Renew, endorse, cancel, reinstate, issue certificates, and record claims.

Accounting

Deliver invoices, record money movement, reconcile the bank, and prepare exports.

Controls

Configure distribution, programs, compliance gates, approvals, and reporting.

Start underwriting

Intake and clearance

Turn inbound business into a submission and complete its first checks.

Collect missing information

Ask only for the answers and documents the program still requires.

Underwrite, quote, and bind

Apply the program, present eligible options, and put coverage in force.

How Underflow works

Each submission is one operating record. Messages, application answers, quotes, policy transactions, documents, invoices, and payments stay together from intake onward. See How Underflow organizes work. Aurora reviews the submission whenever something material changes and takes the next permitted action. It can collect missing information, rate an eligible risk, or prepare a decision. Anything requiring judgment or authority arrives for review. See Aurora and approvals. The workbench separates decisions, correspondence, the book, distribution, and accounting so each view answers one operational question without splitting the underlying record. Aurora is a rail beside every view, anchored to the file or thread you are looking at.

Support

Email support

Contact Underflow for help with access, configuration, or a workflow.